Terms of service

Website: revivafeet.us (the “Website”)

Company: Zhejiang Luyao Electronic Technology Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”), the owner and operator of revivafeet.us, a website specializing in foot massagers, foot spa devices, and related foot care and relaxation products (the “Products”).

By accessing, browsing, or using the Website, placing an order, or purchasing any of our Products, you (hereinafter referred to as “you” or “Customer”) agree to be bound by these Terms of Service (the “Terms”). Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use the Website or purchase our Products.

1. Eligibility

To use the Website and purchase our Products, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. By using our services, you represent and warrant that you meet these eligibility requirements.

2. Orders and Purchases

2.1 When you place an order on the Website, you are making a binding offer to purchase the Products specified in your order at the prices listed on the Website at the time of your order, plus any applicable shipping fees, taxes, and other charges.

2.2 We reserve the right to accept or reject any order at our discretion, including but not limited to orders with incorrect pricing, incomplete information, or orders for Products that are out of stock. If we reject your order, we will notify you via email and refund any payment you have already made.

2.3 All orders are subject to availability. We will make reasonable efforts to keep the Website updated with accurate stock information, but we do not guarantee that all Products listed on the Website are in stock at all times. If a Product you ordered is out of stock after you have placed your order, we will notify you and offer a refund or a replacement (if available).

2.4 You agree to provide accurate, complete, and up-to-date information when placing an order, including your name, shipping address, email address, and phone number. We are not responsible for delays or errors in delivery caused by incorrect or incomplete information provided by you.

3. Pricing and Payment

3.1 All prices listed on the Website are in [Specify Currency, e.g., US Dollars] and do not include shipping fees, taxes, or other applicable charges, unless otherwise stated. We reserve the right to change prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.

3.2 You agree to pay all charges associated with your order, including the purchase price of the Products, shipping fees, taxes, and any other applicable fees. Payment must be made at the time of order using one of the payment methods accepted on the Website (e.g., credit card, PayPal).

3.3 We use third-party payment processors to handle all payment transactions. These processors are responsible for securely processing your payment information, and we do not store your full payment details on our servers. You agree to comply with the terms and conditions of the payment processor you choose to use.

4. Shipping and Delivery

4.1 We will ship your order to the shipping address you provided at the time of order. Shipping times and fees vary depending on your location and the shipping method you select. We will provide you with a tracking number once your order has been shipped, so you can track the status of your delivery.

4.2 We are not responsible for delays in shipping caused by third-party shipping carriers, weather conditions, customs clearance (for international orders), or other circumstances beyond our control. Delivery times are estimates only and are not guaranteed.

4.3 For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country’s customs authorities. We are not responsible for these additional charges, and they are not included in the purchase price or shipping fees.

5. Product Returns and Refunds

5.1 We offer a [Specify Return Period, e.g., 30-day] return policy for all Products purchased on the Website, provided that the Product is unused, unopened, in its original packaging, and in the same condition as when you received it. Customized or personalized Products are not eligible for return.

5.2 To initiate a return, please contact our customer support team at support@revivafeet.us with your order number and a description of the reason for the return. We will provide you with instructions on how to return the Product. You are responsible for the cost of return shipping, unless the Product is defective or we made a mistake in your order.

5.3 Once we receive and inspect the returned Product, we will process your refund within [Specify Refund Processing Time, e.g., 5-7 business days]. Refunds will be issued to the original payment method used for the purchase. Please note that it may take